We offer a one-time exchange under the following conditions:
✅ Eligible Reasons for Exchange
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Size issues
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Damaged or defective product (must be verified with a 360° unboxing video)
⚠️ Note: Exchange requests must be initiated within 7 days of receiving the product.
📦 Exchange Conditions
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Exchange is only applicable for the same product (no swaps with different items).
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The product must be unused, with all original tags and packaging intact.
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For damaged or defective products, a 360-degree unboxing video is mandatory to process your request.
💰 Exchange Charges
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For a single t-shirt, a flat fee of ₹200 is applicable (Pan India).
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For multiple items, shipping charges will be calculated based on weight and delivery location. We will inform you of the exact charges before processing the exchange.
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Winter collection items may have different exchange charges (charges will be confirmed at the time of the request).
🛵 We will arrange both pickup and delivery for the exchange, so you don’t need to worry.
📞 Need Help?
If you have any questions or need assistance with your exchange, feel free to contact our support team:
📱 WhatsApp: +91 88007 55597
We’re here to ensure a smooth and satisfactory experience.
❗ Important Notes:
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✅ If the product delivered is correct as per your order and in perfect condition, no exchange or refund will be provided.
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❌ Refunds are not applicable under any circumstance.
We appreciate your trust and support.
— Team BrandsPlanet